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Working With BT
General Conditions of Contract

Introducing the General Conditions

BT reserves the right to propose contractual terms and conditions that it considers appropriate to a particular procurement requirement. However, to speed up the contracting process, to reduce the volume of paper transactions and to make things simpler for both parties, BT has developed a straightforward web-based set of terms and conditions ("the General Conditions") that it may choose where appropriate to contract upon by reference. In some circumstances, BT may not consider the General Conditions to be suitable, in which case other terms will be proposed by BT or BT may choose to amplify or amend the General Conditions with other terms. The General Conditions will only apply to UK contracts and then only to the extent that they are expressly referred to in them. In the interests of expedition, they will not normally be negotiable.

Viewing the General Conditions

Rather than issue the General Conditions with each relevant contract, standard purchase order or invitation to tender ("Contract Document"), BT will, where it considers them appropriate, incorporate them into the Contract Document by hyper-link.


The current version of the Conditions from [13/10/2016] Available Here

You will need an Adobe Acrobat Reader (available for download here) to view the General Conditions. If you are otherwise having difficulty viewing them, please call the BT person named in the relevant Contract Document. If the General Conditions are referred to in a Contract Document, it will be assumed that you can view them.

Applying the General Conditions

The General Conditions will typically be used in the UK where BT has a relatively straightforward requirement. Of course, the General Conditions will not bind you or BT unless they are expressly stated to apply to in the relevant Contract Document. In some cases, BT may choose not to use the General Conditions or to vary the General Conditions, but the extent of any variation will be made clear in the Contract Document itself.

Previous Versions

General Conditions (Version12 - Oct 2016). Effective from 12/10/2016 to 12/10/2016 Available Here


General Conditions (Version11 - Oct 2014). Effective from 17/10/2014 to 12/10/2016 Available Here


General Conditions (Version 10 - July 2014). Effective from 01/07/2012 to 16/10/2014 Available Here 


General Conditions (Version 9 - January 2012). Effective from 11/01/2012 to 30/06/2012 Available here 


General Conditions (Version 8 - May 2011). Effective from 15/05/2011 to 11/01/2012 Available here


General Conditions (Version 7 - October 2010). Effective from 26/10/2010 to 15/05/2011 Available here


General Conditions (Version 6 - July 2010). Effective from 01/07/2010 to 26/10/2010. Available here


General Conditions (Version 5 - Feburary 2010). Effective from 28/01/2010 to 01/07/2010. Available here


General Conditions (Version 4 - January 2009). Effective from 20/01/2009 to 28/01/2010. Available here


General Conditions (Version 3 - May 2006). Effective from 03/05/2006 to 19/01/2009. Available here


General Conditions (Version 2 - February 2006). Effective from 24/02/2006 to 02/05/2006. Available here.


General Conditions (Version 1 - August 2005). Effective from August 2005 to 23/02/2006. Available here.


Other Terms & Conditions

Housing Vendor Terms ( Version 3 - October 2006 ). Effective from October 2006. Available here


Republic of Ireland Terms and Conditions (Version 2 - October 2013). Effective from October 2013. Available here


Other Terms and Conditions Previous Versions

Republic of Ireland Terms and Conditions - Version 1


General Contact Details

If you would like to contact us then please send an email to the following address:


Entry Updated: 16 October 2014